Reference

What Our Legal Terms Cover

Every rule that touches your money and your account sits on this page: eligibility, the one-account policy, wallet ownership, deposits through bKash, Nagad or Rocket, and how a withdrawal is checked before it leaves.

Eligibility by regionOne account per personWallet in your own nameWithdrawal checks explained
i880 What Our Legal Terms Cover
DATA AND ACCESS

What We Keep and Who Sees It

Sign-in runs on a one-time code sent to the number on your account, so a password alone gets nobody in. You can see which devices have used your account and cut off a session that isn't yours. We hold your name, wallet number and transaction references because the withdrawal check needs them; the fair question is how long. Money records stay as long as our accounting and dispute handling require, then they are cleared. Ask us to correct a wrong detail on your profile and we'll fix it or explain why it can't move. Players in Chattogram keep the same rules as anywhere else we accept.

Data we actually hold

Your registration details, the wallet number you fund with, and the bKash, Nagad or Rocket reference for each deposit. Nothing else is needed to run the account, so nothing else is asked for.

Cookies, plainly split

Session cookies keep you signed in between pages. Measurement cookies tell us which screens get used. You can refuse the second group and still deposit, join a table or contact support.

Account security steps

One-time codes at login, a device list you can check, and a prompt to change the password if a login looks unfamiliar. Wallet PINs stay with bKash, Nagad and Rocket — we never ask for them.

Retention and corrections

Transaction records are kept while accounting and dispute handling require them. Want a name corrected or an old device removed? Message from your account and the change gets logged.

POLICY CONTACT

Where to Take a Legal Question

A clause you don't understand is worth one message, not a guess. Reach us from your signed-in account so the wallet and the record you're asking about are already visible, which saves a round of questions. Give the short version first — which term, which deposit, which date — and we answer in writing so you have something to keep. Anything about a held withdrawal goes to the payment desk rather than general chat, and account-access issues get their own queue. If a wallet-side problem is really bKash's or Nagad's to fix, we say so early.

Chat from your account Open the help window once you're signed in and the agent already sees your wallet history, so you don't retype the bKash or Nagad reference. Keep the message to the clause and the date.
Written clause questions Longer matters belong in writing. Send the term you're querying plus your account number, and the reply comes back as a record you can hold onto if the same question returns later.
Payment mismatch desk If a Rocket or bKash sender name doesn't match your profile, this queue handles it. Bring the transaction ID and the wallet number you paid from — that pair unlocks the check.

Legal Questions We Get Asked

The same handful of questions lands in our inbox every week, so here are the short answers, written the way we'd give them at the desk. Each one points back to a clause above rather than inventing a new rule on the spot.

No. One account per person, tied to your own name and your own wallet. Two accounts on one person get merged or closed, and any balance check follows the terms you agreed to when you signed up.

Then the account can't be used. Access depends on your local law and eligible regions, and we won't take deposits from a place where play isn't permitted, even if the payment app happens to work there.

Because the sender name must match the account holder. Pay from a wallet registered in your own name and the check clears; third-party payments are the usual reason a payout waits for a manual check.

Only where the game or provider publishes them, and at game level rather than as a site-wide number. If a title has no published figure, we leave it blank instead of filling the gap with a guess.

Message us from your signed-in account, name the clause or the detail, and the request gets logged. We either make the change or explain why the term can't move, in writing.

The one live on this page when you use your account. Each revision carries its own date, so a deposit made before a change is judged under the text that was up at the time.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.